Privacy Policy Statement:

Neoptix Canada LP (Neoptix) is committed to protecting your right to privacy. We do collect information about our customers to enable us to process orders, improve our web site, and provide better products and services to our customers. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Here are details about how this information is used:

When you surf over to :

When you surf Neoptix’s web site, you are anonymous. We do not collect personal information, including your e-mail address, without your prior knowledge and consent. Neoptix's server uses a non-persistent cookie to collect your IP address, but does not reference it with any personal identifier. Non-persistent cookies simply enable us to maintain custom settings and items in your shopping cart while you browse. The non-persistent cookie is temporarily stored and is automatically discarded. For more information on cookies, please visit:

When you register at our site:

We will enter it into this only specific database
If you have previously agreed, we will very occasionally e-mail you with special news from Neoptix
We will give you an opportunity to subscribe to Newsletter
We will automatically fill-out parts of your order form should you choose to order from us, if you have cookies enabled.

We will NOT give or sell your name to anyone else, ever!
We will NOT call you.
We will NOT spam you.
We will NOT send you post mail.

When you contact Neoptix by e-mail:

Should you contact us via e-mail or otherwise specify that you want us to correspond with you via e-mail, we will. We will not use casual e-mail contact for anything other than response to your questions. We will not send you unsolicited e-mail or other communications based upon your e-mail contact to Neoptix.

When you complete a survey:

Surveys provide us with an opportunity to improve our product offerings, and enhance our web site and services.

When you leave our site:

Neoptix has no control over the privacy practices of sites outside our domain. If you follow a link to another web site, read the site's privacy policy and contact their administrator with your privacy-related questions.

If you would like to review or make changes to your personal info:

You may call us here at: 418-687-2500 and ask to speak with a customer support representative. Please be aware that you will be asked several specific questions to verify your identity.

If you have further questions concerning our Privacy Policy: Please e-mail:

Please, do not hesitate to call me directly if you have any question or comments at 1 (418) 687-2500

Michel Plourde, Head of Sales